Delivery & Return

Effective Date: 05 December 2024
At Humming Crafts, we strive to ensure a seamless shopping experience for our customers. This policy outlines the terms for delivery and return of our decor and furniture products.

Delivery Policy

  1. Delivery Areas:

    • We deliver our products worldwide.

  2. Shipping Charges:

    • Shipping charges vary depending on the destination and will be calculated at checkout.

  3. Delivery Timelines:

    • Orders are typically processed within 1-2 business days after confirmation.
    • Delivery within India: 5-7 business days.
    • International delivery: 10-15 business days.
    • Delivery timelines may vary depending on the shipping carrier and location.

  4. Tracking Your Order:

    • Once your order is shipped, we will provide a tracking number via email or SMS.

  5. Delays and Issues:

    • We are not responsible for delays caused by unforeseen circumstances or courier services. However, we will assist you in resolving such issues.

  6. Damaged During Delivery:

    • If your item is damaged during transit, please contact us within 48 hours of receiving the product.

Return and Exchange Policy

  1. Return Eligibility:

    • Items must be returned within 7 days of delivery.
    • Products must be unused, in their original packaging, and accompanied by the original receipt or proof of purchase.

  2. Non-Returnable Items:

    • Custom or personalized products.
    • Clearance or sale items.

  3. Return Process:

    • To initiate a return, contact us at shop@hummingcrafts.com with your order details.
    • We will provide you with the return address and instructions.
    • Customers are responsible for return shipping charges unless the item is defective or incorrect.

  4. Refunds:

    • Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
    • Refunds will be issued to the original payment method.

  5. Exchanges:

    • Exchanges are allowed for defective or incorrect items only.
    • Contact us within 48 hours of receiving the product to request an exchange.

  6. Cancellations:

    • Orders can be canceled within 24 hours of placement. After this period, cancellations may not be possible as the order may have already been processed.

Contact Us

For any questions or concerns regarding delivery or returns, please contact us at:
Email: shop@hummingcrafts.com
Phone: +91 83065 17573
Address: G-1, Chitrakoot Sector 3, Vaishali Nagar, Jaipur, Rajasthan 302021